IT-MAX offers comprehensive services for your workstations, servers and network management to simplify your business demands. Whether you need full IT services or assistance in one or more areas, Global TechForce will customize a solution to fit your needs. As your technology partner, we take command of the critical tasks to keep your systems up and running and optimize network performance at significant savings. We use a consultative approach to evaluate your business and technology needs, and then advise you on the best solutions for your current and future requirements. No matter how great or small your business demands, provides a tailored solution to manage, monitor and maximize your IT resources.
- Flat Rate IT Services
- 24x7x365 Network Monitoring
- Managed Services
- Vendor Management
- Professional Service
IT-MAX provides insight to prevent network disasters. The ability to predict, quickly identify and resolve problems in the network infrastructure is the cornerstone to maintaining peak performance. Global TechForce provides unlimited remote support by qualified engineers and a team of experts for Microsoft server applications, VMware virtualization infrastructure, Citrix, Cisco networking, and network security. These comprehensive system administration services keep your systems running and your business productive.
Managed Services
- IT-MAX Management
- BackupMAX online Backups
- EmailMAX
- HardwareMAX (HAAS)
- BDR BackupMAX
- Web Hosting
- Voice over IP
Benefits
- Excellent experienced customer service
- 24/7 support and guaranteed response times
- Controlled IT expenses with our fixed monthly fee
- Faster performance and less downtime with our monitoring processes
- Trusted advice from certified Experts
- Unlimited Phone, Remote and after-hours emergency support
- Issue tracking through our client portal and ticketing system
- Single point of contact for all technology needs
Whats included
- 24/7 NOC Preventative Maintence Team
- 24/7 NOC Product Support Team
- 24/7 Performance Monitoring
- Daily Workstation Health Checks
- Event ID Monitoring
- Vipre Enterprise Anti-Virus License
- Daily/Weekly/Monthly Reports
- EmailMAX Mail Security
- Unlimited Tech Support
PC Management
- 24/7 Support Unlimited Phone Support
- Unlimited Remote Control Support
- Unlimited Onsite Support
- Microsoft Application Support
- Emergency After-Hours Support
- Online Asset Management Desktop Optimization and Management
- Spyware and Adware Protection and Removal
- VPN Client Management Antivirus Software Subscription
- Microsoft Patch Management
- Built-In Workstation Backup and Recovery
- PC and Printer Setup
Server Management
- All services included in PC Management
- Service Availability Monitoring
- Log File Maintenance
- Server Optimization and Management
- Drive Space Management
- Print Server Management
- Server Application Administration
- DB Server Administration
- Backup Software Administration
- Vendor Support Coordination
- User Account Administration
- File Sharing Administration
- File Security Administration
Network Management
- Network Security Management
- Service Availability Monitoring
- VPN Management
- Firewall Management
- Router Management
- Switch Management
- Wi-Fi Device Management
- Network Device Backup and Recovery
- Cisco Networking
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