Description

• The qualified candidate will perform a variety of support duties associated with Windows XP, Windows Vista, and more importantly Exchange Server 2003-2007 & Windows Server 2000-2008
• Support Duties include troubleshooting hardware and software problems, installation of software, monthly server maintenance and more.
• Assist client with Project Planning such as Installation and Migrations.
• This is a part time position but could also lead to full time.
• This position is for the day shift.

Education

• MCP, MCSA or MCSE required
• 2+ years of experience in Windows environments

Required Skills

• 2+ years of experience in systems administration of Exchange Server 2003-2007 and Windows Server 2000-2008.
• The candidate should be an expert in Windows environments.
• Ability to describe, create, and manage system documentation, including standard operating procedures, and routine status reports; and script development
• Moreover, the candidate must be able to navigate through ambiguities, and flexible to multi-task changing priorities.
• Capability to research, understand, and follow through on deployment of security protocols that include application of security patches; installation and maintenance of third party software; develop corrective action plans to remediate security vulnerabilities; describe the assessment and mitigation of system and project risk levels, and be able to create project plans for stated projects.
• Familiarity with system backup strategies based using various tape, optical, or magnetic disk technologies.
• Ability to provide support remotely from a computer.

Desired Skills

• VMware experience a plus.
• Blackberry experience a plus.
• Capability to work in complex Windows environments.
• Desire to develop experience with blade servers, virtual servers and storage area network technologies

Pay Rate

• $20-35 per hour, depending on experience
• You get paid based on the amount of hours you bill our clients.

Location

• Because you will be calling US clients and working with them over the phone, the candidate must be located in the United States.For consideration please email your resume to sales@global-techforce.com

Today, we worked with a new client that was having some strange problems with connecting issues on thier server. Upon review we found their server was 94% fragmented, one of the worst fragmented servers I have ever seen!

Here’s a screenshot

Can you beleive this was also running thier Great Plains Accounting database?? Needless to say this client needed a defrag and our popular Server Checkup program. We also recommende to the client to take advantage of our ProactiveMAX monitoring plan.
What’s ProactiveMAX?

ProactiveMAX monitors your servers and workstations and updates us every 5 minutes with the status of these devices. We are able to see databases that crash, high cpu usage, page faults on the drive and more. This proactive approach allows us to fix issues before they become outtages. This means your server has more uptime and your productivity is higher, that puts more money back into your pocket. All for about a cup of coffee per day!!

Learn more about ProactiveMAX here: http://www.global-techforce.com/managed-services/proactivemax-monitoring/

http://www.global-techforce.com/landing-page/exchange-2010/

While I was working on a server, and on the phone with the client. We both noticed commands being issued to the server and then the server reboots.

It was a funny situation because I asked the client if he was doing it, and he said “No, I thought it was you!”

After research it was determined that the Hacker/Bot came in through VNC on port 5900. I was unable to tell if it was a brute force hack or some other vulnerability but I did ask the client to either remove VNC or change the default port.

We were able to remove the hacked svchost.exe and replace it with the original but the client decided he would feel better if we format and reload the OS and secure it.

It should be noted that this was a new client and Global-TechForce had not done any IT adminstration on the server prior to this issue.

Thanks for your understanding,
Brad Nelson / CEO

Global Techforce clients that are on our “IT Max” support plans, will receive the update for free if you request it.

You can read about the new features/fixes of SP1 here: http://technet.microsoft.com/en-us/library/ff459257.aspx

Thanks,

Brad Nelson

“We needed to match our presense as a global leader in IT support,” CEO Brad Nelson explained. “With new market territories and new services offered, we felt a global name would help us stand out as one of the leaders in Online Support.”

Michael Stensrud, VP of Sales, announced, “These next few months, we will be launching new services like our “IT Reseller Package, Managed Services and VoIP services, as well as continuing to grow our current in-demand services.  We will continue to provide expert IT support that’s seperating us from your standard PC repair shops.”

The entire team is extremely excited about the launch of the new name and new branded website to go along with it. “It’s been a great two years with alot of growth, and we are excited to continue down this road.”

We are pleased to announce that we have added Windows 7 support to our services!

Over the last 6 months, our engineers have been beta testing Windows 7 in preparation of it’s launch data on October 22, 2009. Many of us loved Windows 7 so much we ran the beta as our main Operating System. If you need support on Windows 7, we have you covered, from Installation, Migration and Support trust Fast Support Online as your Windows 7 IT experts!

Our company specializes in working with small to mid-sized businesses to assist with day to day IT operations or periodic computer/network issues. When you sign up with Global TechForce, we perform a consultation and based on your situation and current software/hardware environment, assign a certified network engineer to your account. Someone you can call and count on when you need support.

Need a new user setup? We can do it!
Need a security analysis on your servers? We can do it!
Need an Exchange Server implemented for email? We can do it!
Want to create a complicated security policy? We can do it!

As a Microsoft Partner with over 16 years in the IT field, we can handle just about any scenario your business can throw at us. There are no contracts or commitments to sign. The service couldn’t be any easier, just call one of our staff members, and setup an appointment for consultation. After our consultation, a dedicated engineer will call and introduce himself to your business, and your IT nightmares will finally be over!

What kind of experience do you have supporting business networks?
We have literally setup networks from the ground up. From ordering the server, router and phone system to installing and configuring the hardware. Follow that up by training staff members on how to use the new network. We have done this for Law Firms, Doctor’s Offices, Architecture Firms and CPA’s. In today’s world where just about every company has a server, there are not many types of companies that we haven’t supported. But don’t take our word for it, give us a call, there’s no commitment.

But how can you support my business remotely?
With today’s technology, we have the tools to remotely connect to your server, router, or workstation to perform upgrades, updates, fixes and tests. Your business can continue to work while we perform our services, or you can choose to have after hours work done (currently at NO extra fee)